Case study · Kairo Logistics
−70% time on operations
- Client
- Kairo Logistics
- Industry
- Logistics
- Year
- 2026
The challenge
We used AI to automate order, document and customer communication workflows for a logistics company, freeing the team from repetitive work.
Every day, the team manually entered hundreds of orders received by email and PDF. Transcription errors caused delays, and staff spent more time on paperwork than on customers.
The solution
La soluzione
We mapped the processes with the operations team and pinpointed the highest-impact tasks. The priorities were clear: order entry, delivery notes and replies to customers about shipment status.
We built an AI system that reads emails and documents, extracts the data, checks it against the management system and flags only uncertain cases to an operator. An assistant answers customers with the up-to-date status of every shipment.
The project started with a single workflow and expanded in three phases, with team training and shared metrics at every release.
The results
Numbers, not promises.
−70%
Time spent on operational tasks
96%
Documents processed automatically
+1,200
Hours saved every year
“The team now does the work we hired them for. AI handles the rest, with a level of accuracy we never had before.”
Want results like these?
Start a similar project[Sample project: to be replaced with a real case study.]
Next project
Olea Skin
5.4× ROAS ›